jl9797 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how jl9797 ("jl9797," "we," "us," or "our"), operator of the online gaming platform at jl9797.app, collects, processes, stores, discloses, and protects the personal data of individuals ("you," "your," or "Data Subject") who access or use the jl9797 platform, including its website, games, sports betting, bingo, and all related services.

This Policy applies to all personal data processed by jl9797 regardless of the medium through which you interact with us — whether via desktop browser, mobile browser, or any other access method. By creating a jl9797 account or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Policy is to be read in conjunction with jl9797's Terms & Conditions and any other notices provided to you at the point of data collection.

2. Data Controller Identity

jl9797 is the data controller responsible for your personal data. As data controller, jl9797 determines the purposes for which and the manner in which your personal data is processed. jl9797 operates in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations as issued by the National Privacy Commission ("NPC").

If you have any questions about how jl9797 handles your personal data, you may contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

jl9797 collects personal data in the categories set out below. We collect only the data that is necessary for the purposes described in this Policy.

3.1 Registration and Identity Data:

• Full legal name
• Date of birth (to verify 21+ age requirement)
• Email address
• Philippine mobile phone number (09XX format)
• Home address (province, city, barangay)
• Username and encrypted password

3.2 Identity Verification (KYC) Data:

• Government-issued ID documents (PSA National ID, passport, driver's license, UMID, voter's ID)
• Facial photograph or selfie with ID (where required)
• Proof of address documentation
• Source of funds documentation (for large transactions, as required by AML obligations)

3.3 Financial Data:

• GCash account number, Maya / PayMaya account number, or bank account details (BPI, BDO, Metrobank) used for deposits and withdrawals
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment methods
• Wallet balance history

3.4 Gaming and Behavioral Data:

• Game history (titles played, wager amounts, outcomes, session durations)
• Sports betting history (events, markets, stakes, results)
• Bonus and promotion participation history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

3.5 Technical and Device Data:

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Session timestamps and login history
• Cookie identifiers and session tokens

3.6 Communications Data:

• Customer support chat transcripts and email correspondence with jl9797
• Survey responses and feedback submissions

4. How We Collect Your Data

jl9797 collects personal data through the following methods:

• Directly from you: when you register a jl9797 account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions
• Automatically: through cookies, session tracking, and server logs when you access and use the jl9797 platform
• From third parties: from payment processors (GCash, Maya, banks) to confirm transaction status; from identity verification service providers during KYC; and from fraud prevention services

5. Legal Basis and Purposes of Processing

jl9797 processes your personal data on the following legal bases under the DPA:

• Contract performance: to create and manage your jl9797 account, process deposits and withdrawals, provide access to games, and fulfill our contractual obligations to you under the Terms & Conditions
• Legal obligation: to comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160 as amended), the DPA, and other applicable Philippine laws
• Legitimate interests: to detect and prevent fraud, abuse, and cheating; to secure the platform; to analyze usage patterns for platform improvement; and to enforce our Terms & Conditions
• Consent: to send you marketing communications, newsletters, and promotional offers (you may withdraw this consent at any time)

6. Disclosure of Personal Data

jl9797 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, GrabPay, InstaPay, PesoNet, and banking partners, to process your financial transactions
• KYC and identity verification providers: to verify your identity and age in compliance with regulatory requirements
• Game content providers: limited technical data (e.g., player ID, session token) is shared with licensed game studios to facilitate gameplay
• Fraud prevention and security services: to protect the integrity of the platform and all player accounts
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government bodies where required by law or valid legal process
• Professional advisors: lawyers, auditors, and accountants, subject to confidentiality obligations

All third-party service providers engaged by jl9797 are contractually required to process personal data only as instructed by jl9797 and to maintain appropriate security standards consistent with the DPA.

7. International Data Transfers

Some of jl9797's service providers — including certain game studios and cloud infrastructure providers — may process data outside the Philippines. Where such transfers occur, jl9797 ensures that adequate safeguards are in place in accordance with NPC guidelines, including contractual clauses that require the recipient to process data to a standard equivalent to that required under the Philippine DPA.

8. Data Retention

jl9797 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. In practice:

• Account and KYC data is retained for a minimum of five (5) years following account closure, as required by AML regulations
• Financial transaction records are retained for five (5) years in compliance with PAGCOR and AMLC requirements
• Gaming history and session logs are retained for two (2) years following the relevant session
• Customer support communications are retained for two (2) years
• Marketing consent records are retained until you withdraw consent, plus an additional period sufficient to demonstrate compliance

After the applicable retention period, jl9797 will securely delete or anonymize your personal data.

9. Security Measures

jl9797 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• TLS 1.3 / 256-bit AES encryption for all data in transit
• AES-256 encryption for sensitive data at rest (including payment details and KYC documents)
• One-way cryptographic hashing (bcrypt) for all account passwords — jl9797 staff cannot view your password
• Multi-factor authentication options for player accounts
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing
• Automated suspicious activity detection and account lockout mechanisms

Despite these measures, no internet transmission is 100% secure. In the event of a personal data breach that is likely to result in high risk to your rights and freedoms, jl9797 will notify the NPC within 72 hours and will inform affected Data Subjects without undue delay as required by the DPA.

10. Cookies and Tracking Technologies

jl9797 uses cookies and similar technologies (including session tokens, local storage, and pixel tags) to operate the platform, maintain your login session, prevent fraud, and analyze usage patterns. The categories of cookies used are:

• Strictly necessary cookies: required for the platform to function (login sessions, security tokens). These cannot be disabled.
• Functional cookies: remember your preferences (language, game lobby view settings)
• Analytics cookies: aggregate, anonymized data on how players use the jl9797 platform, used to improve performance
• Marketing cookies: used to measure the effectiveness of jl9797 promotional campaigns (only with your consent)

You can manage non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the jl9797 platform.

11. Your Rights Under the DPA

As a Data Subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by jl9797:

• Right to be informed: to know what personal data jl9797 collects, processes, and retains about you
• Right of access: to request a copy of the personal data jl9797 holds about you
• Right to rectification: to request correction of inaccurate or incomplete personal data
• Right to erasure / right to be forgotten: to request deletion of your personal data, subject to legal retention obligations
• Right to object: to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation
• Right to data portability: to receive your personal data in a structured, commonly used, machine-readable format where technically feasible
• Right to lodge a complaint: to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated

To exercise any of these rights, please contact jl9797's Data Protection Officer using the contact details in Section 14. jl9797 will respond to verifiable requests within 15 business days in accordance with NPC guidelines.

12. Children and Minors

The jl9797 platform is strictly intended for persons who are 21 years of age or older. jl9797 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and — where applicable — report the incident to the relevant Philippine authorities. If you believe a minor has registered on jl9797, please notify us immediately at the contact details in Section 14.

13. Changes to This Privacy Policy

jl9797 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email to the address on file, or via a prominent notice on the jl9797 platform, at least 14 days before the change takes effect where reasonably practicable. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the jl9797 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14. How to Contact Us

For privacy-related inquiries, requests to exercise your data subject rights, or to contact jl9797's Data Protection Officer, please use the following:

• Email: [email protected]
• Live Chat: Available 24/7 inside the jl9797 platform after login
• Response time: jl9797 aims to acknowledge all privacy requests within 3 business days and resolve them within 15 business days

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are unsatisfied with jl9797's handling of your personal data.